In an important move to protect patient care, access to personal email services (Gmail, Yahoo! Mail, Comcast, etc.) and social media (Facebook, Instagram, Twitter, TikTok, etc.) has been blocked from computers and devices on the IU Health network. This is being done on the recommendation of the FBI and the American Hospital Association due to ongoing ransomware attacks on health systems across the U.S. The move also will help ensure clinical equipment connected to the network remains available for patient care. The restriction is expected to last two weeks or until ransomware threats have diminished.
Access from IU Health Guest Wireless and Eduroam is not affected.
Microsoft Office 365 will continue to be available for IU Health and IU School of Medicine faculty and residents on company owned and personal devices.
If you need to access personal email or social media, you may do so using your own devices off of the network.
Updated: November 2, 2020
Medical students are required to use their @iu.edu email address for all official school communication.
Your IU email account must be hosted through IU’s Microsoft 365/Exchange Online email system and must not be forwarded to another personal or external email account. It is your responsibility to check your IU email regularly.
Yes. IU email through Microsoft 365 provides several advantages:
- It offers enhanced security. Because students in the health professions may encounter patient information, this added security is essential.
- Students receive 50 GB of email storage.
- Students can access email, calendars and other Microsoft 365 tools through Outlook.
- Personal and shared calendars are useful for managing coursework, clinical schedules and official school communication.
- Use of IU email is required for all medical students.
No. Using Exchange is mandated because of its enhanced security. Also, if you have Exchange but don’t read it, you will miss official emails from IU School of Medicine.
Using Exchange is mandated because its enhanced security helps to safeguard patient privacy.
Contact your support center based on your campus location.
Contact your support center based on your campus location.
You can use the web interface, which is located at mail.iu.edu.
You can also use the Outlook email client, which comes with Microsoft Office. Download Microsoft Office from IUware. To configure Outlook with your Exchange Online account, visit IU's Knowledge Base.
You can also set up Exchange on your mobile device.
Spam filters can be unpredictable. To prevent delivery errors caused by over-zealous filters, take these precautions.
To ensure that your email will not be deactivated, Office of Student Affairs must make a change of status request on your behalf. Contact Student Affairs by calling 317-274-1965 or send an email.
Your Exchange account will be disabled after the second consecutive registration period during which you do not register for classes, around February or March.
However, you can keep your IU email address.
If you would prefer, you may create an alumni email account through the Alumni Office.