Leadership

Natasha has over 10 years of social work experience ranging from home-based family therapy, medical social work, early childhood systems building and leading quality improvement projects for the State of Indiana. Natasha was the local lead for the Early Childhood Comprehensive Systems grant and lead a team of physicians, case managers, parents, and other community partners to analyze, critique and offer solutions to Indiana’s early childhood system. She has participated as an expert panelist at the Infant Mortality Summit in Indianapolis, presented at the Indiana Chapter National Association of Social Workers on social work’s key role in early childhood systems change, and has coordinated over 15 organizations to be trained on Be Strong Families Parent Café model here in Indianapolis.

Lorena has more than 35 years of pediatric nursing experience in hospital, home health, and education environments. The focus of the past ten years of her career has been on care coordination services for children, youth, and adults with special health care needs.

Karen joined IC4 as a Care Coordinator in 2021 then became a Care Coordinator Coach in 2022 after 34 years working as a Pediatric Nurse. Her focus over the past 24 years has been care coordination services for children and youth with special health care needs and serving as the Director over Clinical and Augmentative Services with the KY Office for Children with Special Health Care Needs. Within this position she provided leadership for the Agency’s collaboration with Kentucky’s Department for Community Based Services (DCBS) to provide Nursing consultation for their Medically Complex Foster Care Support program along with grant oversight and supervision for KY Family to Family Health Information Centers and Early Hearing and Detection Intervention programs across Kentucky.

Satpreet joined IC4 in 2022 after completing her MHA from Maryville University. Her areas of interest include process improvement, project management, and standardization. She aspires to contribute meaningful work to improve access to care for patients in underserved and vulnerable populations.

Holly is an active family representative with over 18 years of lived experience as caregiver of an individual with medical and developmental complexity. Professional and personal experience includes systems change advocacy, program development and coordination, systems navigation, family to family support and mentorship, residency rotation coordination and education on family perspectives in Community Pediatrics and Developmental Behavior Pediatrics, care coordination, and parent/patient-provider partnership building, developed across a variety of settings, including national disability organizations, family-to-family programs, various councils, committees and boards of directors, and academic medicine/training programs. As the Curriculum Manager and Community Liaison for the Indiana Complex Care Collaborative (IC4), Holly supports the development, standardization, dissemination, evaluation, and ongoing maintenance and improvement of the program’s curricula.

Sam has more than 35 years of nursing experience working in a variety of settings including transition services for children with special health care needs, home health care, and clinical research and regulatory areas. She strives to improve individualized, comprehensive care for individuals with medical complexity and intellectual and developmental disabilities across the lifespan.

Erika joined the IC4 team in the spring of 2023. She earned both her Bachelor and Master of Social work degrees from the IU School of Social Work. As a parent of children with complex medical needs, she has spent more than 25 years navigating the world of complex care. Pairing her social work skills, her background knowledge, and her passion for improving systems of care, she hopes to make meaningful contributions towards equitable care for families across the state.