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Advancing Your Career as a Care Coordinator

Care coordination is a fulfilling opportunity for professional development as a nurse or social worker or other health professional.

Nurses hired into the Indiana Complex Care Coordination Collaborative (IC4) trained in core didactics and received individualized coaching using a resource library of curated resources at their fingertips. They participated in a longitudinal Learning Collaborative to share information and to network with others doing the same work.

Here is a sample of how to show documentation of care coordination training on one’s resume:

  • Completion of Indiana Complex Care Coordination (IC4) Core Didactics and Intensive Coaching, IU School of Medicine, Indianapolis, IN – Feb-July 2023
    • 80 hours of training in principles of patient/family-centered comprehensive care coordination, advanced communication skills, population health, patient and family needs and professional development. Demonstration of competency across 19 domains of care coordination performance.
  • Participation in the Indiana Complex Care Coordination (IC4) Learning Collaborative IU School of Medicine, Indianapolis, IN — Aug 2023 to present
    • Active participation in bimonthly longitudinal group discussions and presentations to refine and enhance care coordination skills.

Testimonials

Curious what nurses in the program are saying about the IC4 program and their career as a care coordinator?


“I enjoy coordinating care between appointments. I spoke to a mom of complex child this week. Mom is a registered nurse. She verbalized appreciation and thankfulness for a care coordinator's ability to "bridge the gap" between health care entities. She stated that this element is something she can’t provide herself yet is something she needs. She expressed how much she valued this asset from IC4.”

-Angie Lewis, RN
 Care Coordinator, Fishers Pediatrics


“I enjoy being a complex care coordinator because it allows me to bring my past experiences to the job. I love working with the children and their families, making sure they get the best care, resources, and supplies they can. It is a great feeling to know you have made a situation a little easier, helped get the needed equipment, referred them to a support group, etc. It allows me to get to know my complex care patients and show them I really care!”

-Becky Nelson, RN, BSN
  Care Coordinator, JMH Pediatrics


“I love getting to know the care coordination families on a deeper level. I love helping and celebrating with families even for the smallest of victories. I love when parents are comfortable enough to include me in the good, bad, and ugly of their daily lives. We work together to get through the hard times, and I love when we can come out on top!”

-Meggen Green, RN
 Care Coordinator, ALL IN Pediatrics


“As a nurse I have always had a passion for helping people. Becoming a nurse care coordinator has taken that to the next level. I get to build relationships and trust with my families and it’s the best feeling knowing that I am making a difference in their lives.”

-Melissa Nelson, RN
 Care Coordinator, Witham Pediatrics