Colleen M. O'Brien, JD, MPH
Academic Specialist: Director of Continuous Quality Improvement, Educational Affairs
Adjunct Faculty, FSPH
Key Publications
O'Brien CM, Flanagan ME, Bergman AA, Ebright PR. “Anybody on this list that you're more worried about?” Qualitative analysis exploring the functions of questions during end of shift handoffs. BMJ Qual Saf 2016; 25:76-83.
Bergman AA, Flanagan ME, Ebright PR, O’Brien CM “Mr Smith's been our problem child today…”: anticipatory management communication (AMC) in VA end-of-shift medicine and nursing handoffs. BMJ Qual Saf 2016; 25:84-91.
Frankel RM, Flanagan ME, Ebright PR, Bergman, AA, O’Brien, CM. Context, culture and (non-verbal) communication affect handover quality. BMJ Qual Saf 2012; 21:i121-i128.
Bergman AA, Flanagan ME, Ebright PR, O’Brien CM “Mr Smith's been our problem child today…”: anticipatory management communication (AMC) in VA end-of-shift medicine and nursing handoffs. BMJ Qual Saf 2016; 25:84-91.
Frankel RM, Flanagan ME, Ebright PR, Bergman, AA, O’Brien, CM. Context, culture and (non-verbal) communication affect handover quality. BMJ Qual Saf 2012; 21:i121-i128.
| Year | Degree | Institution |
|---|---|---|
| 2013 | MPH | Indiana University |
| 1990 | JD | Indiana University |
| 1986 | BA | University of Illinois |
Care Transitions/Patient Safety: Transfers of care at shift change
Care Transitions/Patient Safety: The affects of culture and context on high reliability in transfers of care
Care Quality: Patient centered communications and the electronic health record
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